FAQ

1. Are Minoa products original?
Yes. All Minoa products are 100% original and come with a certificate of authenticity, ensuring quality, safety, and effectiveness in results.

2. Does Minoa ship internationally?
Yes. We ship to various countries. Shipping time and costs are calculated at checkout, according to the address provided.

3. What is the delivery time?
The timeframe varies according to the destination region or country. After shipping, you will receive a tracking code via email to monitor your order until delivery.

4. What is the return policy?
You can request a return within 30 days of receipt. The product must be unused, sealed, in its original packaging, and with all seals and labels intact.

5. Are there any costs for making a return?

• Defective or damaged products: free return.

• Exchange or return due to change of mind: the cost of return shipping is the customer's responsibility.

6. Is my payment secure?
Yes. We work with secure payment platforms and advanced encryption technology to protect your personal and financial data.

7. How can I contact Minoa?
Our support team is ready to help. Please contact us via email: contato@minoastore.com.